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Services

Your very own IT Department

Log Me On wants you to consider us your very own IT department. We can support anyone globaly using our remote control service but for all on-site and contractual work we cover the South Cumbria and Northern Lancashire areas.

From single user, to small businesses let Log Me On provide the solution to fit your needs.

Home and Business support packages (our no fix no fee policy applies to all options)

Option1 - Pay as You Go Remote Diagnostic & Repair. This is very quick, secure and an environmentally friendly way of resolving the majority of all support issues. Internet connection required. Please see remote support page.

Option2 - Pay as You Go support. We come to you, on-site support! Or use our collect and return service.

Option3 - High quality, flexible rolling support contracts (3 Months) - full audit, same day response, next day fix, remote diagnostics & resolution support where possible, courtesy machine(s) if yours has to be taken away. same day hardware replacement.

Option4 - Hardware portfolio procurement & Support - Whether you are a single user, home office, or small business Log Me On can provide a tailored support solution for you.

  • Call for fixed quotes.
  • Emergency Callout service.
  • Let Log Me On MOT your IT infrastructure.
  • Out of Hours support available on reques.

Reducing CO2 services and products

As we become increasingly energy aware, reducing C02 emissions not only provides a positive image it also dramatically reduces your energy bills. Log Me On believes that we can all help to reduce carbon dioxide emissions. And have sourced and put together some amazing award winning products and services to help you realise the savings you can make with energy efficiency.

Green Products & Services:

  • Energy efficiency Surveys.
  • User energy efficiency surveys.
  • C02 reducing PC configurations.
  • Low energy home systems.
  • Low energy business servers and workstations
  • Virtualisation solutions

Log Me On complies with WEEE regulations. All nusiness and customer generated waste is fully recycled.

System health checks PC, Mac and Server (Desktops and Laptops)

Does your system run slow, too hot, keep crashing or make excessive noise?
Our system health check service is a proactive way of keeping your system running at peak performance.

Our System Health check service includes:

  • Cleaning out unwanted files that build up and reduce your machines overall performance
  • Checking for unwanted software that may be installed
  • Defragmentation of the hard drive
  • Repairing bad sectors on the hard drive
  • Downloading any critical OS updates
  • Antivirus definition updates
  • Updating system drivers
  • Removing dust and debris that builds up inside your machine over time
  • Refastening loose components and casing screws
  • Reapplying CPU heat sink paste
  • Checking for leaking capacitors
  • Checking and reseating loose cables
  • Cleaning the case and peripherals

...consider it an MOT and Valet service all in one.

Virus - removal and scanning

Suspect you may have a virus?
Let Log Me On nurse your machine back to health.
We can clean, disinfect and leave your machine in peak performance

  • System scans
  • Virus removal
  • Antivirus and spyware software inistalls
  • Definition updates and prevention

Network - wired & wireless

We specialise in getting you logged back on whether you have a single PC connected to a dial up modem or a more complex wide area network connecting multiple offices and computers, we can help with....

  • Network design, installs and trouble shooting, wired or wireless
  • MAC connectivity issues
  • VPN setup
  • VoIP setup

Free yourself from cables

  • Wireless broadband solutions
  • Wireless trouble shooting
  • Wireless security (is you system secure?) Let us check for holes in your security.

All network work will be carried out by Microsoft Certified System Engineers.

Hardware

Avoid costly mistakes when buying new equipment for the home or office and contact us for no obligation assistance.

  • New systems. Mac's, Desktops and laptops see products.
  • System formats & re-installs
  • Hard Drive upgrades
  • Motherboard upgrades
  • Memory upgrades
  • Screen replacements
  • Printers
  • Firewalls

Software

Need help with software recommendations or having problems installing your favourite game or camera software.

  • Business solution applications
  • Finance applications
  • Application configuration
  • Email setup
  • Microsoft Office suite software
  • Antivirus - spyware & firewall software

You name it computer related we can help you...

Data services

Data recovery
For data loss we advise you to call us immediately. this is because we will have a greater chance of recovery as the data may get overwritten if used.

  • Hard drives
  • Camera cards
  • USB data keys
  • MP3 players

Data transfer
Got a new PC or mp3 and want to transfer Documents, emails, music and photos from your old device to your new one, we can help.

Data Backup solutions
Log Me On cannot stress this enough backup, backup, backup... Hardware failure, fire and water damage, lost or stolen etc. Reduce the risk of losing your precious files (Photos, Music and emails and contacts) by calling Log Me On for affordable on-site and remote backup solutions for both home and business.

Secure data cleansing
Have you got equipment you want to sell, pass on or dispose of, but do not want the data to go with it? Reformatting the drive does not completely remove old stored data. We recommend using Log Me On's safe swipe service to give you peace of mind and protect you from identity theft.

Prices

Pay as you go support is provided at a competitive rate and charged at the full rate for the first hour then by half hour slots. We provide a no fix no fee policy so you have nothing to loose by using us, if we don't fix we don't charge simple as that. all cost do NOT include parts unless stated in the terms and conditions of the agreement, if any.

  • Home User Prices
  • Business User Prices
  • Energy Efficiency Surveys
For the pick up and return service.

then charged at £12.50 for every other half hour.

service - this includes data & application backup and restore upto 10Gb then £10 for every extra 10Gb

- From £39 per quarter / 3 devices per contract (printer, computers). All work over lapping the contract terms and conditions is charged at 19.99 ph.

Remote Support / Diagnostics - £15 Per half hour slots. Simple, Fast and Secure. Log Me On are able to resolve around 90% of all IT related issues over the internet.

then charged at £17.50 for every other half hour.

Energy efficiency is good for business. An IT energy efficiency survey involves measuring the energy requirements and usage of your current IT systems.

Energy Efficiency Consultancy - Full Audit, cost evaluation and report on your IT systems current energy usage. Advice on how to reduce your energy consumption and learn how to obtain dramatic savings through energy efficiency.

£49.99ph Consultancy fee

 

 

 

Contact Log Me On for a quote on our high quality tailored 3 month rolling support contracts.Enquiry Button

 
Reducing your IT carbon footprint
Not only can we configure existing computers to reduce their carbon footprint, we can now provide a wide range of low energy systems that can also dramatically reduce your energy bills. Start saving & Call for an energy effieciency survey today.


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Remote assistance No Fix No Fee
  Mac & PCs to buy
 
Log Me On know how confusing the world of computing can be, but our philosophy is to provide a professional jargon free service for all your technical needs.
 
The environmentally friendly way of resolving the majority of all computer problems.

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